Sancarlo Viaggi S.r.l. - Corso Marconi, 10 – 10125 Torino, Italia- P.IVA 07334210015
© 2006-2012 Sancarlo Viaggi S.r.l. - All rights reserved - www.ventanagroup.it
VENTANA BOOKING tool is a service offered by Sancarlo Viaggi S.r.l., owner of Ventana Group
An accepted/confirmed reservation by Sancarlo Viaggi S.r.l. (from now on referred as SCV), is exclusively valid if the client has fulfilled all obligations of purchase and payment. The rates are in Euro and include, if not specifically mentioned differently, the room reservation and the indicated FandB treatment only. Availability of preferences requested at time of booking is not guaranteed, but might be offered at check-in. Any other item, such as mini-bar consumption, telephone or any other service available in the reserved hotel, is normally debited by the hotel when checking out and have to be settled by the client. The hotel categories featured are established by the local authorities.
The exact and complete name of the client will be forwarded to the hotel only a few days before arrival, regardless of the date of the reservation. SCV guaranties that the accommodation is reserved, even if the name of the client has not yet been entered in the hotel reservation system. In case of a double-booking generated for reasons beyond SCV control, and/or in case of false or erroneous information given by the client, SCV or its partners are entitled to deny the service to the client without any obligation to refund the paid amount.
We inform that any hotel or chain fidelity program (mileage or hotel points) might not be valid when SCV special rate is applied.
From the confirmation of the services, 100% of the full amount will be charged on the client’s credit card (not refundable).
Invoices will be issued only upon payment of the full amount of the services requested.
Per night, per person - to be paid at check out time
• 5 Star hotel Euro 5,00
• 4 Star hotel Euro 5,00
• 3 Star hotel Euro 4,00
• 2 Star hotel Euro 3,00
• 1 Star hotel Euro 2,00
By submitting the reservation the client specifically recognizes that SCV is entitled, in case of cancellation, to apply the following penalty compensations:
• from the day of reservation onwards (or NO SHOW) the full amount of the reservation.
The days considered have to be calculated by Italian local time and the cancellation, even if in penalty, has to be made by sending an e-mail to firstname.lastname@example.org, specifying the number of reservation.