INTRODUCTION

VENTANA BOOKING tool is a service offered by Sancarlo Viaggi S.r.l., owner of Ventana Group


PURCHASE CONDITIONS

An accepted/confirmed reservation by Sancarlo Viaggi S.r.l. (from now on referred as SCV), is exclusively valid if the client has fulfilled all obligations of purchase and payment. The rates are in Euro and include, if not specifically mentioned differently, the room reservation and the indicated FandB treatment only. Availability of preferences requested at time of booking is not guaranteed, but might be offered at check-in. Any other item, such as mini-bar consumption, telephone or any other service available in the reserved hotel, is normally debited by the hotel when checking out and have to be settled by the client. The hotel categories featured are established by the local authorities. The exact and complete name of the client will be forwarded to the hotel only a few days before arrival, regardless of the date of the reservation. SCV guaranties that the accommodation is reserved, even if the name of the client has not yet been entered in the hotel reservation system. In case of a double-booking generated for reasons beyond SCV control, and/or in case of false or erroneous information given by the client, SCV or its partners are entitled to deny the service to the client without any obligation to refund the paid amount. We inform that any hotel or chain fidelity program (mileage or hotel points) might not be valid when SCV special rate is applied.


PAYMENT CONDITIONS

From the confirmation of the services, 100% of the full amount will be charged on the client’s credit card (not refundable). Invoices will be issued only upon payment of the full amount of the services requested.


CITY TAX

Per night, per person - to be paid at check out time
• 5 Star hotel Euro 5,00

• 4 Star hotel Euro 5,00

• 3 Star hotel Euro 4,00

• 2 Star hotel Euro 3,00

• 1 Star hotel Euro 2,00


CANCELLATION POLICY

By submitting the reservation the client specifically recognizes that SCV is entitled, in case of cancellation, to apply the following penalty compensations:
• from the day of reservation onwards (or NO SHOW) the full amount of the reservation.

The days considered have to be calculated by Italian local time and the cancellation, even if in penalty, has to be made by sending an e-mail to booking@ventanagroup.it, specifying the number of reservation.


AMENDMENTS

Any change to a confirmed reservation has to be made by sending an e-mail to booking@ventanagroup.it, specifying the number of reservation.


INFORMATION

This Website contains information which is provided by other parties than SCV. Such information is included for your reference only and SCV does not control the updating of it and is not responsible for the content.


COPYRIGHT

Any copyright in the materials on this website remains with SCV or the Hotel. Downloading and copying of any material on this website is permitted only for private use and limited to the purpose of making a reservation.


GOVERNING LAW AND JURISDICTION

Any Agreement with SCV will be governed by and construed in accordance with the substantive law of the Italian Republic without reference to conflicts of law principles. It shall not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby expressly excluded. The client hereby consent to the exclusive jurisdiction and venue of the court in Turin, Italy, in all disputes arising out of or relating to the use of this website. The client agrees that no joint venture, partnership, employment, or agency relationship exists between the client and SCV as a result of the agreement or use of this website.


LAW 38/2006

Compulsory information as per Art. 17 of the Law Num. 38/2006. – The Italian legislation punishes with imprisonment prostitution and pornography offences that involve minors, even if committed abroad.